Frequently asked questions

WebFiling is a professional software platform for UK accountants, company secretaries, and law firms to manage Companies House filings across a portfolio of client companies. It provides confirmation statement filing (CS01), accounts filing (AA), company incorporation (IN01), a deadline dashboard, address book, client document generation, and team access controls.

No. WebFiling is an independent software platform. We use the official Companies House XML Software Filing Gateway to submit filings electronically, but we are not affiliated with, endorsed by, or acting as an agent of Companies House or His Majesty's Government.

WebFiling is designed for professionals who manage Companies House obligations on behalf of others: accountants, company secretaries, law firms, business formation agents, and finance directors managing a corporate group. It is a portfolio management platform, not a tool for one-off personal filings.

You can create an account, add your first company, and be ready to file within 10 minutes. No sales call, no lengthy onboarding, no professional services engagement required.

WebFiling currently supports: Confirmation Statements (CS01), Accounts Filing (AA) for dormant, micro-entity, and small companies, and Company Incorporation (IN01). Additional filing types are in development.

WebFiling submits your filing data directly to Companies House via the XML Software Filing Gateway — the official channel for software-to-Companies-House electronic submission. You receive a transaction reference number immediately upon acceptance. There is no intermediate queue and no paper required.

No. WebFiling uses its own approved presenter credentials for gateway submission on behalf of subscribers. You do not need to register your own presenter account with Companies House Software Filing.

Companies House processes the submission and returns a transaction reference immediately in most cases. The filing is recorded in your WebFiling account with a full status history. If Companies House rejects a submission (e.g. data validation errors), the rejection reason is displayed so you can correct and resubmit.

Yes, provided you have the appropriate authority from the company and its officers. Accountants, company secretaries, and agents regularly file on behalf of clients. WebFiling provides power of attorney and authority form generation to document that authorisation.

Yes. Create an account and explore the platform before committing to a subscription. Your billing period begins only when you add a payment method. You can cancel at any time before being charged.

No. Your monthly subscription includes unlimited filings for all companies on your plan. There are no per-submission charges, no credit packs, and no surprise fees.

Starter (£10/mo): Up to 2 companies, all filing types, deadline dashboard, address book, 1 user.
Professional (£12/mo): Up to 25 companies, team member logins, client forms and PoA generation, priority support.
Unlimited (£25/mo): Unlimited companies and team members, advanced admin controls, dedicated support.

Yes. Upgrade or downgrade any time in your account settings. Changes apply at the next billing cycle.

All payments are processed by Stripe, which is PCI DSS Level 1 certified. WebFiling never stores your card details. All major credit and debit cards are accepted.

All data is stored on servers located within the United Kingdom. No data is transferred outside the UK.

Yes. WebFiling processes personal data in accordance with the UK GDPR and the Data Protection Act 2018. Data is processed only for the purpose of providing the platform service. We do not sell or share personal data with third parties for marketing purposes.

Every login to WebFiling requires a one-time six-digit code sent to your registered email address. The code is time-limited and can only be used once. This applies to every user on your account with no opt-out — it is a platform-wide security requirement.

Yes. Filing history, submission records, and generated documents are accessible from your account at any time. Contact support if you require a full data export.

Yes. Professional and Unlimited plans support multiple user accounts. Each team member gets their own login — no shared passwords. You can manage access levels for each user from your account settings.

Yes. Role-based access controls allow you to grant or restrict access to specific companies and actions. Staff can handle day-to-day filings while principals retain oversight and approval rights.